Systems
- Windows 10 and 11
- Ubuntu and Debian Linux
- Raspberry Pi systems
- Hardware troubleshooting
- System diagnostics
Motivated beginner seeking an apprenticeship or entry-level remote support role where I can help a team, learn from experienced professionals, and turn my home-lab skills into real-world experience. I use Windows, Linux, SSH, Tailscale, PowerShell, Git, Raspberry Pi, and AWS fundamentals to troubleshoot problems, build useful tools, and document what I learn.
I am a hands-on learner who has built useful technical projects with guidance and AI tools, but I am still developing professional IT experience. I learn by solving real problems, testing carefully, documenting each step, and improving working systems without making unnecessary changes. I am ready to contribute to a remote support team while learning professional tools, processes, communication, and real-world cloud operations.
A multi-device home lab connecting Windows, Linux, and Raspberry Pi systems through SSH and Tailscale. It documents troubleshooting, Git workflows, backup and recovery planning, and a future path from local infrastructure to AWS.
An offline Windows utility for converting iPhone HEIC and HEIF photos to JPG in batches with safe file naming, metadata preservation where possible, and local logs.
A PowerShell troubleshooting toolkit for diagnosing and repairing Windows Bluetooth, audio, microphone, and Microsoft Phone Link problems with guided repair and reset workflows.
A safety-first Windows tool that detects programs locking a removable USB drive, closes them carefully, verifies the drive is unlocked, and then requests a safe eject.
A release-safe Hyper-V backup framework with virtual-machine selection, destination selection, controlled export, verification, and recovery-minded backup workflows.
A security-focused OBS Studio launcher that validates plugin integrity, checks the installation, applies temporary firewall protections, logs security events, launches OBS safely, and removes temporary rules when the session ends.
Coursework and hands-on study covering cloud concepts, EC2, S3, IAM, VPC fundamentals, security, pricing, support models, and the shared responsibility model. Currently preparing for the AWS Certified Cloud Practitioner exam.
Google IT Support Professional Certificate; Cisco training in computer hardware, Windows, Linux, and mobile connectivity; full-stack web development studies through Santa Rosa Junior College.
I am seeking a work-from-home apprenticeship, trainee, or entry-level IT and cloud support role where I can help a team, support users, follow professional procedures, and build real-world experience in troubleshooting, documentation, automation, and reliable systems.